Paid Host role for The Exchange

The Exchange is a neon-lit market stall designed to spark conversations around memories of markets, serving as both a conversation piece and storytelling hub. This luminous installation creates an inviting space where community archiving meets collective storytelling, transforming the act of remembering into a participatory narrative-building experience.

Hosts will gather authentic stories and experiences from visitors using postcards. These collected narratives will directly shape the Market Town summer event programme, ensuring that community voices and memories inform the creative direction.

Your Role
As a host, you will play a crucial role in welcoming guests and gathering stories while fostering a positive and inclusive atmosphere. Your responsibilities include:

• Engaging in meaningful conversations with members of the public (guidance and training provided)
• Encouraging visitors to fill out postcards to gather local stories of Romford Market or markets in general
• Supporting visitors with access needs and providing information about the project and Market Town
• Championing Havering London and promoting the organisation’s live opportunities by distributing ‘Good Life’ newspapers
• Installing and deinstalling the neon market stall
• Handing over and briefing other hosts and security personnel
• Maintaining the cleanliness and organisation of the stall
• Being an active participant in the experience

Schedule and Pay
You will be required to work on Fridays and or Saturdays: 7, 8, 14, 15, 21, and 22 November 2025. There are two 6-hour shift patterns to cover the stall’s opening times of 08:00–20:00. On 7 November, the stall will open from 16:00–20:00.

You will be compensated at the London Living Wage of £14.80 per hour.

Training
Havering London will provide:

• Paid online induction and training: Wednesday 5 November 2025, 6 –8pm.

What We’re Looking For
We’re seeking hosts with excellent people skills, enthusiasm, and the confidence to engage with the public and encourage them to visit the neon stall and share their market memories. Ideal candidates are naturally curious, good listeners who enjoy creative community work and can make people feel comfortable sharing their stories.

How to Apply
If you’re interested in this opportunity, please email a short covering letter outlining why you are interested in the role, and your availability on the dates listed above to nompumelelo@haveringlondon.com  as soon as possible, but no later than 12 noon on Friday 31 October.